What procedure must I follow if I have an accident with my SANI rental vehicle?

In the unfortunate event of an accident, collision, or vehicle damage, please prioritize safety first and follow these mandatory steps:

Step-by-Step Accident Procedure

1. Ensure Safety & Medical Care: Move to a safe area if possible. Contact emergency services if required.
2. Call SANI Emergency Assistance: Call our 24/7 emergency line immediately at +27 (0)11 230 5000.
3. Report to Police (SAPS): Under South African law, all vehicle accidents must be reported to the nearest SAPS police station within 24 hours to obtain an official Police Case AR (Accident Report) Number.
4. Document Details: Note third party details (Name, ID, phone number, vehicle registration, insurer) and take photographs of all vehicles and the scene.
5. Submit Accident Claim Form: Complete the SANI SIXT Incident/Claim Form at the nearest branch within 24 hours.